Thank you for visiting the Concierge Ioannina® Services. We at Concierge Ioannina® respect your privacy, are committed to protecting it and want you to be informed about the ways we protect, use and share the information that we collect.
RESTRICTIONS ON USE This web site Concierge Ioannina® .com belongs to the Concierge Ioannina® COMPANY. Users may not copy, reproduce, distribute, disperse, divide up, sell, publish and circulate in any way material from this site. The graphics, images, photos and projects displayed on this site are protected by copyright and author’s rights (copyright) and may not be reproduced in any way without the written consent of the owner. Modification of the materials or use for other purposes will be prosecuted.
REFERENCES – LINKS This website can be or include links to other websites (links), constructed by other individuals and organizations. These links are provided for the convenience of users. Concierge Ioannina ® is not responsible for any incorrect information or omission contained in these pages or for any damages arising from their use. Concierge Ioannina® disclaims any liability for the content of these links, in which the user has access to his own responsibility.
INFORMATION WE COLLECT Concierge Ioannina® collects Personal Information, including: • Your name and contact information, including your mobile phone number, email address and personal details (including physical address, and phone number), which you may submit to us when you interact with the Website; • Information about location or similar location based information; • Information you provide regarding your booking preferences. • Additional contact information about you that we may obtain through third parties with whom we do business or from affiliate companies
In addition, when you use the Site, we automatically receive and record information from your browser or mobile platform, including your location, IP address, cookie information, and activity on the Site. This information is stored in our server logs in order to enhance the functionality of our Site.
WHAT WE DO WITH COLLECTED INFORMATION We may use this information for the following: • Fulfilling advance payments for car rental booking and providing our Services; • Communication regarding your request, your payments, our Services, and any activities surrounding the Company; • Updating records for the purpose of retaining records about you; • Protecting our legitimate interest; • Compliance with legal and financial regulatory obligations to which we are subject; • Improvement of the Company and Site; • Prevention of unlawful activities; • Evaluation of our marketing and for the purposes of research, training, and analysis of the Company
We may contact you by e-mail for the purposes set out in this section. By submitting such information to us, you are deemed to have agreed to us contacting you by email. We will continue to contact you using this method until you advise us in writing that you no longer wish to be contacted.
HOW WE COLLECT INFORMATIONS We receive your Personal Information from various sources: • When you send us a contact form • When you send us a request booking form for any of our Services • When you voluntarily provide us your personal details in order to register on our Site; • When you use or access our Site in connection with your use of our Services; • From third party providers, Services and public registers (for example, traffic analytics vendors such as Google / Google Analytics)
MANAGING YOUR INFORMATION Concierge Ioannina® employs procedural and technological measures designed to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. Where reasonably practical, Concierge Ioannina® uses encryption, password protection, firewalls, internal restrictions and other security measures to help prevent unauthorized access to your personally identifiable information. Although we take reasonable steps to safeguard information, we cannot be responsible for the acts of those who gain unauthorized access or abuse our Site, and we make no warranty, express, implied or otherwise, that we will prevent such access.
USER RIGHTS You may request to: • Receive confirmation as to whether or not Personal Information concerning you is being processed, and access your stored Personal Information, together with supplementary information; • Receive a copy of Personal Information you directly volunteer to us in a structured, commonly used and machine-readable format; • Request rectification of your Personal Information that is in our control; • Request erasure of your Personal Information; • Object to the processing of Personal Information by us; • Request to restrict processing of your Personal Information by us
If you have any questions or comments, or if you want to update, delete, or change any Personal Information we hold, or you have a concern about the way in which we have handled any privacy matter, please contact our DPO by email ([email protected])
MARKETING We may use your Personal information for the purpose of providing you with promotional materials and newsletters, concerning the Company, which we believe may interest you. These marketing materials / newsletters will include an opportunity to decline receiving further marketing offers from us. If you unsubscribe we will remove your email address from our marketing distribution list. Please note that even if you have unsubscribed from receiving marketing emails from us, we may send you other types of important email communications. These may include announcements about the Company, or about your individual account.
RETENTION We will retain your Personal Information for as long as necessary to provide our Services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we will keep records containing customer Personal Information, car rental agreements, communications and anything else as required by applicable laws and regulations.
INTERNATIONAL PROCESSING OR TRANSFER By visiting our Site, using our Service and/or providing us with data, you acknowledge and agree that some of your information (including Personal Information) may be transmitted to, processed, and maintained outside your resident jurisdiction, where the privacy laws may not be as protective as those in your jurisdiction. Specific information regarding transfer of data to/from the EEA (European Economic Area) and the US, as well as dispute procedures, is described below.